Nth // FRIDAYRidgeline Heating & Air
FRIDAY ONLINE · answering 24/7Updated 2 min ago

Sample data · demo account

14

Jobs booked for you

117% of goal

October · est. $6,300 in new work

↑ 5 vs September · goal 12 jobs

186

Calls answered

41

After-hours saved

3

Callbacks needed

Needs you

3 callbacks

Calls by day

Business hrsAfter hours
Oct 17Oct 23Oct 30
Mon Oct 2619 calls · 3 after hours

Recent calls

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Linda P.Billing question, asked for owner11:03 AMMessage

Linda has a question about a charge on her September invoice and asked to speak with the owner directly. Friday took her number and said you'd call back today.

Karen M.AC not cooling, 2-story home10:20 AMBooked

Upstairs is running 82° even with the AC set to 72; the outdoor unit is on but blowing warm. Friday booked a diagnostic visit and confirmed someone will be home.

SlotTue 10 AM
Peachtree StorageCommercial bid, 3 rooftop units8:51 AMTransferred

The facilities manager wants a bid to replace three rooftop units before winter. Friday transferred the call to Mike, who picked up and took it from there.

Sent toMike · commercial bid
Marcus T.Wants quote for a new unit7:15 AMMessage

Marcus's system is 18 years old and he wants a price on a full replacement. He prefers to talk numbers with a person, so Friday took a message for a callback.

Dana W.Water heater leaking9:42 PMUrgent

Water is pooling under the garage water heater; Dana has shut off the supply valve. Friday tried the urgent transfer line, got no answer, and flagged it for a first-thing callback.

Tom R.Annual maintenance3:30 PMBooked

Tom is a returning customer due for his fall furnace tune-up. Friday booked the visit and reminded him to clear access to the attic unit.

SlotThu 1 PM

Friday's settings

Business hours
Mon–Fri 7a–6p
Transfer urgent calls to
(706) 555-0142
Spanish
On
FAQs
12 answers
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